KAYAK ... what a JOKE! - Anonymous employee KAYAK Employee Review

1.0
5 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun colleagues and work environment , Very young and Dynamic

Cons

When I first joined the company I thought that someone leaving kayak was crazy to make such a choice and then I understood ... Half of kayak employees have manager titles while they dont manage anyone and dont deserve it . Communication is terrible in between teams as no one from commercial have an idea what is happening in the marketing side and vice versa. Higher management is inefficient/ none supportive because most of them do not know how to manage their teams. No clear strategies especially in Europe, everything changes from one day to another without prior communications and teams need to constantly readapt the way they work together. KAYAK policy lately seems to be to acquire as many metasearch companies as possible and fire people in bulk calling it "re-organisation" and whenever employees complain about it they mention it is the last time this will happen and just like this moments after (1/2 months or 3 months later) it happens again.

Explore other reviews about KAYAK

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great people and interesting industry to be in

Cons

Sometimes too focused on the data and not the human experience.

4.0
24 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits: Healthcare had great coverage and affordable monthly payments. I also really appreciated the work-from-wherever policy as well as all the office snacks. Fantastic people: I genuinely loved the people I worked with—they made me feel like I belonged and was appreciated. My manager worked to build me up, something that can't be said for a lot of places. Travel perks: The ability to travel for work made this experience incredibly rewarding.

Cons

Slow mobility: Trying to get promoted felt like a moving goalpost—the expectations changed every six months and made it nearly impossible to get to the next step. Even then, the business was stingy about who gets promoted, which was incredibly discouraging after years of trying to prove myself.

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