KAYAK Reviews
92% would recommend to a friend
(317 total reviews)
Steve Hafner
90% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "and that's a standard in KAYAK because they would prefer to fire dozens of talented people instead of letting go inefficient, inexperienced managers and so" (in 11 reviews)
- "You will read it time and time again in all these reviews: Upper management is a joke, horrible and unprofessional." (in 7 reviews)
- "A lot of design decisions still come from senior leadership rather looking into real user problems" (in 7 reviews)
Found 317 of over 367 reviews
Updated 1 Dec 2023
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- 5.015 Jun 2023PartnershipsCurrent Employee, more than 1 yearLondon, England
Pros
Good team, good environment and there is career progression
Cons
for now there is none
- 5.020 Apr 2023Business Development ExecutiveFormer Employee, more than 1 yearLondon, England
Pros
Good culture, value employees, fast paced
Cons
Young managers who can't mentor well
- 5.012 Aug 2022Anonymous EmployeeCurrent Employee
Pros
Great transparent culture that encourages everyone to be open, honest and take responsibility. Lots of good benefits too (flexibility, remote working, company week off)
Cons
Remote-first culture means that the office is often largely empty, which makes it more challenging to build a network
- 3.014 Sept 2022Anonymous EmployeeFormer Employee, more than 3 years
Pros
Friendly people Brilliant social events Office space fun Excellent career progression Good pay
Cons
Difficult work life balance Large company so tough to be heard
- 1.022 Aug 2022Compliance ManagerFormer Employee
Pros
No pros except really good at wrong perception
Cons
Toxic and lack of communication or employee development
2 - 5.04 Mar 2022Legal & Compliance OfficerCurrent Employee, less than 1 yearLondon, England
Pros
Friendly, accommodating and welcoming environment
Cons
I can't say for now
- 2.029 Oct 2021Finance ManagerFormer Employee, more than 1 yearChelmsford, England
Pros
Great UK Office, snacks, social, great workplace
Cons
UK Senior Finance Management lack compassion, don't know what they are doing, think they are better than you, poor communication.
1 - 1.028 Mar 2021Anonymous EmployeeFormer Employee, less than 1 year
Pros
Nice snacks and lunches, and that is literally it
Cons
Can only repeat what has been said before, unprofessional, backstabbing, managers with no clue what they’re doing, don’t expect any training to onboard and do your job, don’t ever expect any support or to develop your career. If you’re interested in having a career there please be willing to suck up to everyone, be treated like a piece of sh** and ignored for months until acknowledged and maybe eventually make it into the right group of people to have the right to get pissed all day and don’t do work but be praised. But don’t dare to actually try to do your job and be good and get anything positive from it. It’s just a horrible place to work and really bad for your mental health as well as your career.
7 - 3.014 Nov 2021Campaign ManagerFormer Employee
Pros
The people were friendly enough
Cons
Beer and table tennis doesn’t equate to a good culture
1 - 5.018 Sept 2021Statutory Reporting ManagerCurrent EmployeeLondon, England
Pros
Great culture, really lovely people
Cons
Functional rather than entity structure
KAYAK Reviews FAQs
KAYAK has an overall rating of 4.3 out of 5, based on over 367 reviews left anonymously by employees. 92% of employees would recommend working at KAYAK to a friend and 75% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
92% of KAYAK employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated KAYAK 4.4 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.
