KAYAK Reviews

Updated 24 Apr 2021

To filter reviews, or .
3.4
53%
Recommend to a Friend
60%
Approve of CEO
KAYAK CEO and Director Steve Hafner
Steve Hafner
153 Ratings
Pros
  • "Great flexible environment, with a good work life balance(in 22 reviews)

  • "Fast paced, constant, Friendly, time management(in 10 reviews)

Cons
  • "While the people are smart, many of those in upper management are very fake(in 7 reviews)

  • "American Company with zero understanding of European culture(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KAYAK full-time for more than 8 years

    Pros

    Good culture in teams, autonomy, good offices and resources

    Cons

    None come to mind currently

    Continue reading
  2. "-"

    4.0
    Current Employee - Manager in London, England, England

    I have been working at KAYAK full-time

    Pros

    Environment is good, people are nice

    Cons

    Can take time to push things through


  3. "Avoid at ALL costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at KAYAK full-time for less than a year

    Pros

    Nice snacks and lunches, and that is literally it

    Cons

    Can only repeat what has been said before, unprofessional, backstabbing, managers with no clue what they’re doing, don’t expect any training to onboard and do your job, don’t ever expect any support or to develop your career. If you’re interested in having a career there please be willing to suck up to everyone, be treated like a piece of sh** and ignored for months until acknowledged and maybe eventually make it into the right group of people to have the right to get pissed all day and don’t do work but be praised. But don’t dare to actually try to do your job and be good and get anything positive from it. It’s just a horrible place to work and really bad for your mental health as well as your career.

    Continue reading
  4. "Good company, good benefits, but rigid hierarchy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Campaign Manager in London, England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at KAYAK full-time for more than a year

    Pros

    Great atmosphere within the office, good collaboration between departments.

    Cons

    Rigid hierarchy and hard to negotiate salary. The yearly pay rise is very little, not even at the level of inflation so you end up earning less money year over year.

  5. "Good company, limited job growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in London, England, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at KAYAK full-time for more than a year

    Pros

    Great opportunity for travel often

    Cons

    Limited area for development within the department

    Continue reading
  6. "Not bad"

    4.0
    Former Employee - Manager in London, England, England

    I worked at KAYAK full-time

    Pros

    Friendly and relaxed workplace environment

    Cons

    Not very organised management, very US centric

  7. Helpful (10)

    "Hold out for something else"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff in London, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KAYAK full-time

    Pros

    - free snacks - ping pong and playstation - if that stuff at work impresses you - the chance to spend the office social budget on your own personal gains if you can get yourself into the social committee!

    Cons

    - little chance of progressing - extremely unpleasant, cynical, uninterested HR - awful cross-department communications - psychological bullying - favouritism - lots of stupid meetings - no belief in diversity or equality - its just lip service and box-ticking - London office is a toxic environment full of cliquey, tryhard, backstabbing people - regular redundancies and "overhauls"

    Continue reading
  8. Helpful (1)

    "Agile and flexible working environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Software Engineer in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KAYAK full-time for more than a year

    Pros

    Lots of great Benefit and progress faster

    Cons

    There is lots of collaborative teams which are based in different part of the world which sometimes make difficult to adjust.

  9. Helpful (12)

    "Wouldn't trust this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at KAYAK full-time

    Pros

    Good benefits for permanent employees.

    Cons

    - HR in London haven't got a clue what they're doing - Shooting from the hip mentality .. - Don't follow GDPR accurately, nor do they follow their own processes - Remove people from the business if they deem them to be a 'problem' - American company with no idea how to work with other regions

    Continue reading
  10. Helpful (1)

    "A Good Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at KAYAK full-time for more than a year

    Pros

    Great team and managers who push you to aim higher in your role

    Cons

    No cons, been working here for almost two years and it's still a great place to work

Viewing 1 - 10 of 218 Reviews

Popular Careers with KAYAK Job Seekers

Account Manager
Learn About the Job
JobsSalariesInterviews
Business Development Manager
Learn About the Job

Work at KAYAK? Share Your Experiences

KAYAK logo
or