KAYAK Reviews

Updated Jul 24, 2021

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Found 228 of over 260 reviews

3.5
59%
Recommend to a Friend
64%
Approve of CEO
KAYAK CEO and Director Steve Hafner
Steve Hafner
160 Ratings
Pros
  • "Great flexible environment, with a good work life balance(in 22 reviews)

  • "Fast paced, constant, Friendly, time management(in 10 reviews)

  • Cons
  • "While the people are smart, many of those in upper management are very fake(in 7 reviews)

  • "American Company with zero understanding of European culture(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Great company and culture

      Jan 21, 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture in teams, autonomy, good offices and resources

      Cons

      None come to mind currently

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    2. 1.0
      Former Employee, less than 1 year

      Avoid at ALL costs

      Mar 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice snacks and lunches, and that is literally it

      Cons

      Can only repeat what has been said before, unprofessional, backstabbing, managers with no clue what they’re doing, don’t expect any training to onboard and do your job, don’t ever expect any support or to develop your career. If you’re interested in having a career there please be willing to suck up to everyone, be treated like a piece of sh** and ignored for months until acknowledged and maybe eventually make it into the right group of people to have the right to get pissed all day and don’t do work but be praised. But don’t dare to actually try to do your job and be good and get anything positive from it. It’s just a horrible place to work and really bad for your mental health as well as your career.

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      1 person found this review helpful
    3. 4.0
      Current Employee

      -

      Apr 20, 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Environment is good, people are nice

      Cons

      Can take time to push things through

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    4. 2.0
      Former Employee, more than 3 years

      Recommend for short term on training and skills

      May 20, 2021 - Campaign Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Further development and learning new skill sets

      Cons

      You’re treated like a number and not an individual. Redundancies are the norm.

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    5. 4.0
      Former Employee, more than 1 year

      Good company, good benefits, but rigid hierarchy

      Feb 2, 2021 - Campaign Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere within the office, good collaboration between departments.

      Cons

      Rigid hierarchy and hard to negotiate salary. The yearly pay rise is very little, not even at the level of inflation so you end up earning less money year over year.

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    6. 4.0
      Former Employee, more than 1 year

      Good company, limited job growth

      Jan 18, 2021 - Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunity for travel often

      Cons

      Limited area for development within the department

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    7. 4.0
      Former Employee

      Not bad

      Oct 13, 2020 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and relaxed workplace environment

      Cons

      Not very organised management, very US centric

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    8. 1.0
      Former Employee

      Hold out for something else

      May 17, 2020 - Staff in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - free snacks - ping pong and playstation - if that stuff at work impresses you - the chance to spend the office social budget on your own personal gains if you can get yourself into the social committee!

      Cons

      - little chance of progressing - extremely unpleasant, cynical, uninterested HR - awful cross-department communications - psychological bullying - favouritism - lots of stupid meetings - no belief in diversity or equality - its just lip service and box-ticking - London office is a toxic environment full of cliquey, tryhard, backstabbing people - regular redundancies and "overhauls"

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      10 people found this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Agile and flexible working environment

      Feb 19, 2020 - Software Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of great Benefit and progress faster

      Cons

      There is lots of collaborative teams which are based in different part of the world which sometimes make difficult to adjust.

      1 person found this review helpful
    10. 1.0
      Former Employee

      Wouldn't trust this company

      Apr 7, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits for permanent employees.

      Cons

      - HR in London haven't got a clue what they're doing - Shooting from the hip mentality .. - Don't follow GDPR accurately, nor do they follow their own processes - Remove people from the business if they deem them to be a 'problem' - American company with no idea how to work with other regions

      Continue reading
      13 people found this review helpful
    Viewing 1 - 10 of 228 Reviews

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