Health Connect team can be a tough place to work, poor management - Learning Consultant- Health Connect Kaiser Permanente Employee Review

3.0
11 Oct 2008
Recommend
CEO approval
Business outlook

Pros

Prestige of having a large, well known company on your resume, great benefits.

Cons

It varies by department, in my dept, Health Connect, Management is incompetent. They want you to take the initiative to create new processes and improve the work place but when you try, you run into too much red tape. Most of the time it's because they don't know how to manage. You create a project proposal but never get any feedback on it therefore you don't know how to proceed. They ask you to do things without thinking it through first. People are compensated unfairly, the same job title can have a variation of up to 20K. No one is ever fired even though management has acknowledged these people do not pull their weight

Explore other reviews about Kaiser Permanente

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience, get to be more-or-less independent, everyone on the floor is very kind and wants you to learn

Cons

Not allowed to work more than two 8 hour shifts a week

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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