OTC customer service - Anonymous employee Kimberly-Clark Employee Review

1.0
23 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The colleagues and location. I'm not sure what else to say!

Cons

KC has gradually gone down hill. When I joined nearly 10 years ago it was a place where I'd look forward to coming in to every day. You could have a laugh with your colleagues whilst still going above and beyond and getting all of your work done. Gradually people were pushed out of the business, attitudes changed, the sense of community diminished and the office became filled with temps due to cost cuttings. I would have once recommended working at KC however, you only get far and further your career here if you get close and friendly with management. Overtime is expected, however unpaid. Called in to work on my day off and didn't feel I could say no. This was never even recognised!

Explore other reviews about Kimberly-Clark

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is very good. Opportunity to engage with senior leadership in interesting projects. The collaboration and camaraderie is top tier! The investment into employees is amazing.

Cons

While I love remote work, it can feel isolating to some. It's not for everyone. I find ways to connect with my team and others at Kimberly-Clark. I also do a good job of managing my time and focus. However, if you struggle in those areas a remote job is not the way to go.

avatar
Kimberly-Clark Response
1mo
Thank you for sharing your valuable feedback. We’re so glad that you’re enjoying the work-life balance while working here. We understand that working from home has its cons, but we encourage you to make use of virtual engagement sessions with your team to stay connected. Good luck!
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great personal impact with the platform's impact in CPG industry

Cons

Leadership plannings are chaotic and not transparent

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Kimberly-Clark Response
1w
Thank you for your review. We’re glad you valued the opportunity to make a meaningful personal impact through your work. We hear your feedback around leadership planning and the need for greater transparency in communication. Your insights help us continue strengthening how we support employees and improve the overall experience. Thank you again for sharing your perspective.
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