Best CEO Ever! - Customer Success Manager KnowBe4 Employee Review

5.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Great Management Team Great Benefits Great People Great PTO Great Company Culture

Cons

Only downside is working from home and not being around the awesome people I work with

Explore other reviews about KnowBe4

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
2.0
8 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

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