Overworked and understaffed - Retail Sales Associate Kohl's Employee Review

3.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Managers and co-workers were great and kind and helpful

Cons

Not enough employees for the amount of people there are. The push to get people to sign up for the card is too much. I once had a customer call customer service to tell us to open more registers. He was standing in line.

Explore other reviews about Kohl's

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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