More of a housekeeping position rather than sales/service - Anonymous employee Kohl's Employee Review

2.0
1 Sept 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

About the only thing that I can think of is the discount.

Cons

Job responsibilities are all about cleaning up the store after customers. There was no direction or encouragement to interact and help increase sales. After having worked retail 30 years, it is so sad to see the change from customer service to increase sales to maid service. Only one person was scheduled to cover a department at a time so all your time was spent putting crud away.

Explore other reviews about Kohl's

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

See reviews by: Helpful|Rating|Date|All