Department Store Job Are Not For Me - Sales Associate/Cashier Kohl's Employee Review

3.0
18 Sept 2012
Recommend
CEO approval
Business outlook

Pros

My co workers were the best part about the job. They gave me pay increase pretty fast.

Cons

Alot of walking and moving all day if you're a sales associate which is not necessarily a bad thing but can be exhausting after 10-12 hours. As a sales associate, you're constantly running to either the kiosks or price check machines to help customer or going upfront to the cash register to get backup calls. Hard to get the store recovered everyday when you're so busy doing everything else. Also calls go off alot from the kiosks and price machines. Often they are clear across the store and you can't always make it right there away. Managers often complain about this and rarely give you credit for all the hard word you are doing. It also gets annoying having to get cashier backup calls all day also. You're often stuck working late since your recovery becomes last priority and must be done by the end of the night. I've had nights stuck at the sotre till 1 in the morning. Often it is till 10 or 11 pm. Managers never told us about this at the interview. Also, I asked not to work till closing ( which means working past closing) more than once a week however management continued to schedule me till closing and I was stuck with their schedule.

Explore other reviews about Kohl's

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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