Sad Statement for Retail Careers - Freight Associate/Merchandising Kohl's Employee Review

2.0
4 Jan 2010
Recommend
CEO approval
Business outlook

Pros

Fellow associates generally support each other, and make a "positive" environment possible. Schedules are flexible. Numerous locations in urban areas makes it a convenient employment choice.

Cons

Expectations are unrealistically high. The workload is absurd, and if an employee has prior department store retail experience, is self-motivated, and is a hard worker by nature, the "Cons" are only worse. The workload is uneven as there is always (company-wide,) a limited amount of staffing, and while there may be additional "bodies" on the clock, the work is not delegated to ensure productivity from all. Working conditions makes it feel more like a warehouse job rather than one in a "family-oriented" department store. Extremely cramped working spaces, stockrooms, too much merchandise, equipment to move merchandise, and more, make for a constant hazardous working environment. There are no accolades to any accomplishments...this applies to both what is in your job description, and to what is accomplished above & beyond. Management lacks even the basic level of skill. Company-wide, there appears to be no set standard with regard to Human Resources. Little communication between all levels of management...within a given location and between site to corporate. Often associates are left to "guess" what the procedures of the day (or moment,) are and are constantly at risk for being spoken to in demeaning manners. All in all, working for this company is chaos, and the pay is no where near what it should be.

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5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

2.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

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