Communication - Sales Floor Associate Kohl's Employee Review

4.0
1 Mar 2010
Recommend
CEO approval
Business outlook

Pros

I have worked several years for Kohl's and have definitely had ups and downs. I believe the pro side of this company is that they are very flexible with scheduling you around family and family events. I have had only a couple of times in 18 years where there was an issue and then it ended up being an oversight.

Cons

Communication, Comunication, COMMUNICATION. I have seen many managers come and go in 18 years and this same problem still exists! The left hand does not know what the right hand is doing. Softline managerment does not communicate with Hardlines and vise versa. Then throw the store manager in the mix and you have a train wreck! Management has a hard time listening to long term employees who have tons of experience. We have many employees who have been with the company for 10+ years, but management turns a deaf ear to ideas to help the store run a little smoother.

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5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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