Customers have the run of the store! - POS Associate Kohl's Employee Review

2.0
12 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Can't think of anything really ~ pay is just OK

Cons

I've never seen a retail business where the customers run the store! Seriously!! ANYTHING the customers want, they get, and the employees that don't give it to them, are in serious trouble. We have to take expired coupons etc. The management reminds us several times a day to sign up more people for charge cards. They have a 'quota' each day for charge apps and email addresses. Not to mention the very serious lack of training we get. It's well known among associates that the training is terrible and we all try to help each other out.....but when something goes wrong, we are to blame............even when we haven't been trained properly!! If you need a job badly, go for it..............otherwise, apply somewhere else.

Explore other reviews about Kohl's

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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