The area manager for the north, was genuinely the most horrific human I have ever had to deal with. I don’t know one employee in the company that had a good work to say about her, and I know a lot of store managers that left purely because of how she handled and dealt with people. This was unfortunate as we had another area manager before her who was much more supportive and motivating. Now I have myself worked as a manager and worked under numerous managers in different work places and I understand that as a manager you have to be firm but fair but this particular AM was just firm and unfair. She had absolutely no people skills, and talked to people like they were nothing. She used to make you dread going into work if you knew she was visiting the store. She made no positive impact on the store and team and instead of motivating you (which any good manager does), she had the opposite effect and made you feel deflated and not want to work. I did want to progress in the company after I had been running a store for a short time but the AMs attitude and behaviour eventually made me give up the position and then leave to work for another company.