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Kurt Geiger Reviews

Updated 7 January 2018
156 reviews

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2.8
StarStarStarStarStar
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Neil Clifford
46 Ratings

156 Employee Reviews

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Pros
Cons
  • You don't get uniform shoes at head office (in 14 reviews)

  • area manager is a nightmare - RUDE/ bully (in 10 reviews)

More Pros and Cons

  1. "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Office Employee in London, England
    Current Employee - Head Office Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kurt Geiger full-time (More than 3 years)

    Pros

    Great head office location for commuting
    Good discount as well as discount at Harrods too
    Fab sample sales every 6 months or so
    Fruit, toast and tea/coffee every morning
    My department is a team of lovely people
    Good working hours/half day payday fridays!
    Always something going on Yoga/free food/samples

    Cons

    A lot of change regularly in teams at HO
    No uniform allowance, cant complain at 50% off but £60 is still pricey if you just want a pair of flats!
    Can be hard to get IT problems fixed quickly

    Advice to Management

    HO uniform allowance, especially when there are times certain departments are expected to visit stores


  2. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kurt Geiger part-time

    Pros

    Most of the time I enjoy my work environment and the other staff are lovely.

    Cons

    The shortage of staff making deadlines for tasks impossible to be met and the pressure put on us to do over time.

    Advice to Management

    Please send more UK size 3’s and 8’s into stores, everyday we are asked for them and it frustrates customers and loses sales as mostly they want to try them on before ordering.


  3. "Best Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kurt Geiger full-time

    Pros

    The Head Office team and Retail Managers have all been extremely warming and made me feel very comfortable straight away, defiantly didn't get that horrible new person feeling! The benefits are incredible, down to the little things like having fruit baskets everyday! It's an amazing brand and team of people to be a part of! Very excited to be a part of the KG Story.

    Cons

    So far so good... Part of the Kitchen could of been better, but that got refurbished over the weekend!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "The Walking dead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kurt Geiger full-time (More than 3 years)

    Pros

    Half day Fridays and Coffee machine

    Cons

    Everything else. High number of staff turnover this year speaks for itself. Constantly belittled and shouted at by Directors, and no aprication shown when hard work is put in. Long days and even some weekends with nothing to show for it but stress. Living in a zombie apocalypse world would be more fun then working here.

    Advice to Management

    Invest it what you already have rather then bringing it quick fixes that just don't work.

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


  6. "Often very boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Liverpool, England
    Former Employee - Sales Consultant in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kurt Geiger part-time (More than a year)

    Pros

    Amazing 50% discount off Kurt Geiger.
    Free uniform shoes twice a year.
    Working within a small team.

    Cons

    Often very quiet with little to do if there were no customers.
    Sometimes difficult to make sales.

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


  7. Helpful (3)

    "Great company with plenty of potential for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Birmingham, England
    Current Employee - Branch Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kurt Geiger full-time (More than a year)

    Pros

    - Up to 4 pairs of free uniform shoes per year
    - 50% discount on full price stock
    - Monthly Team Bonus (if you hit your targets)
    - 3 month initial Brand Ambassador program followed by monthly team training sessions
    - Flexible Working Scheme
    - Pension Scheme
    - L2, 3, and 4 Retail Apprenticeships (taught by 3rd party)
    - Options to progress within the business
    - FOKO app (interactive comms. tool)

    Cons

    - Managers expected to work EVERY Saturday and required to request holiday if you want one off
    - Salaries tend to be in line with the rest of the market but you won't receive additional income if you undertake more work than outlined in your job description. (For example, supporting other branches on a regular basis)
    - Young managers seem to be hired who have the passion and drive but lack experience
    - There is too much weight behind Guest Shops. Although excellent customer service is key within retail a "bad" score does not equate bad service

    Advice to Management

    - Allow managers to have the 1st or 2nd Saturday of the month off. They will be more likely to work Friday-Sunday pay-day weekends with no issue
    - Offer Compensation Pay for managers who undertake extra work on a frequent and regular basis
    - Stop employing inexperienced managers who will likely buckle under pressure
    - Implement alternative methods to gauge customer service performance, in addition to Guest Shops, to give an overall rating OR re-evaluate the current criteria so it is less overwhelming and easier to absorb


  8. "Glad I Left."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farringdon, England
    Former Employee - Anonymous Employee in Farringdon, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kurt Geiger full-time (More than 5 years)

    Pros

    Half Day Fridays once a month.
    Free Breakfast.

    Cons

    Senior Managers/Directors think they are perfect and constantly blame others . No appreciation of real hard workers unless the face fits. Appreciate your staff and invest in them massive Head Office loss of staff this year.

    Advice to Management

    They know how bad it is and choose to ignore it too many yes people , In KG eye's anyone can be replaced.

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


  9. "Buying Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kurt Geiger full-time

    Pros

    If you're looking for a good start in the industry, Kurt Geiger is a well established and successful business. You also get a good brand discount and a Harrods discount card.

    Cons

    All of the departments are understaffed, meaning you have to work on 3 brands at one time. The work load was simply insurmountable. Very low salary and you might often have to work 12 hour days. Very hostile working environment, other colleagues (almost all women) are not very friendly and definitely do not support one another in their professional goals.

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


  10. Helpful (3)

    "head office employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    good parties and perks such as free lunch, good discounts

    Cons

    blame culture, hierarchical, no progression or development goals, low pay

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


  11. "Awful worst company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kurt Geiger part-time

    Pros

    Lovely team members in my concession
    Lots of pretty shoes
    Free shoe allowance

    Cons

    Area manager can never be reached
    Supervisor was left to tend forself wihout experience or training
    Targets were always way too high even when making maximum sales

    Advice to Management

    Hire people who know what there doing and who can do rotas for team of only 4!!
    Get deliveries on time
    Stock more size 3 and size 8 customers ask all the time

    Kurt Geiger Response

    11 Jan 2018 – Head Office Recruiter

    Hi,

    Thank you for your review.

    We value all feedback in order to continue to find ways to improve working at Kurt Geiger, an environment that so many of our team members love. Please can you... More


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