employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

No Loyalty - Horrible Management - Sr Claims Specialist Liberty Mutual Insurance Employee Review

2.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Benefits - pay - FTO - come workers

Cons

Focus too much on DEI!! No loyalty they will put 20+ year employees on a PIP to force them to leave - Management and Upper Management provide no support unless you are a favorite! They will be nice to your face and then work hard to fire you. The last 5-8 years have been horrible - no work life balance - processes out the a## - they prefer form over substance- lots of clicks with management- No calibration between teams - One team can do things a certain way and you will get put on a PIP if you are in another team doing same thing!! In the last year I have personally seen them single out older employees with lots of tenure - lots of age discrimination - they keep you from getting positions in different depts

Explore other reviews about Liberty Mutual Insurance

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You'll work with amazing people

Cons

Nothing I can think of.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
See reviews by: Helpful|Rating|Date|All