Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Empowering Experience that Reinforces Liberty’s Commitment to Growth and Inclusion - Claims Quality Specialist Liberty Mutual Insurance Employee Review

      5.0
      21 Oct 2025
      Claims quality specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Attending the 2025 NAAIA Conference was a clear reflection of Liberty’s investment in professional development and inclusion. The company’s sponsorship allowed employees like myself to engage in meaningful learning, network with diverse professionals, and bring valuable insights back to our teams. I left feeling inspired, supported, and proud to represent an organization that values authenticity, representation, and continuous growth.

      Cons

      Opportunities like this could be expanded to reach even more employees across all levels and departments to maximize impact.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      18 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      18 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Claims Quality Specialist reviewsLiberty Mutual Insurance review