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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Former Software Engineer - Software Engineer Liberty Mutual Insurance Employee Review

      4.0
      2 Feb 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable pay and benefits. Partly remote and somewhat flexible. Good people.

      Cons

      Has tried to modernize employee culture and way of working but gets held back by legacy corporate culture, systems and bureaucracy.

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      Liberty Mutual Insurance Response
      3mo
      We appreciate you highlighting the stable pay and benefits, flexible hybrid work, and the people you worked with as a Software Engineer. We’re focused on modernizing our technology and ways of supporting a more efficient, collaborative culture.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      18 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      18 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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