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Liberty Mutual Insurance

Engaged employer

Toxic culture with extreme favoritism and long hours - Claims Adjuster Liberty Mutual Insurance Employee Review

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

Explore other reviews about Liberty Mutual Insurance

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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