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Liberty Mutual Insurance

Engaged employer

DRC Sales Representative - Inside Sales Representative, DRC Liberty Mutual Insurance Employee Review

3.0
1 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual offers great pay with awesome benefits.... Good bonus structure once you begin your job out of training.

Cons

When hired you will be promised one thing and once you're out of training whatever you were promised when accepting the job offer becomes a thing of the past and is not honored. Second, they make you feel as if you are one of the elite. Being accepted into the company which is a fortune 100 company. Once you see your peers you realize you've not taken a corporate sales position but rather, a run of the muck call center position. Finally, forget everything you've learned about sales as this is a transaction and not a sales environment.

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Liberty Mutual Insurance Response
9y
We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you received that communication. We'd encourage you to speak with your manager about your questions and concerns so we can work with you to make improvements. Thanks again for your post.

Explore other reviews about Liberty Mutual Insurance

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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