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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Customer Care Agent - Anonymous employee Liberty Mutual Insurance Employee Review

      3.0
      22 Feb 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      good base pay Friendly team mates

      Cons

      poor management and low cohesion between departments

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      Liberty Mutual Insurance Response
      9y
      Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      25 Jun 2026
      Associate software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      2.0
      24 Jun 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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