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Liberty Mutual Insurance

Engaged employer

Executives are ruining a once great company - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
3 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Base pay is ok Pension Vacation time - good amount but you are looked down on for taking it

Cons

Executive management - Across the board, this company is starved for any leadership or vision. Executives do not care about frontline employees, only padding their paychecks. New CEO is really having trouble filling the shoes of the former CEO. Commercial side of the business is a disaster and very poorly run. Job security - this place is extremely political and reorgs seem to happen every other year. Benefits - very poor, especially health care. 401k match gets cut every year while CEO spends $4.5m on his office including silk wallpaper.

Explore other reviews about Liberty Mutual Insurance

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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