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Liberty Mutual Insurance

Engaged employer

Excellent company that stands behind its mission of “helping people live safer, more secure lives.” - Recruiter Liberty Mutual Insurance Employee Review

4.0
26 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual is a company with an excellent reputation that works to develop its employees and provide them with opportunities for advancement. During my time at Liberty, I received multiple promotions, received excellent training, and consistently had outstanding support from management. Employees are provided with excellent benefits - including a strong 401k match, pension plan, excellent medical benefits, tuition reimbursement, wellness programs, and numerous other benefits.

Cons

- While Liberty Mutual encourages employees to maintain work life balance, many people struggle with this due to the amount of work required of them - You will find that in many rural areas of the country, Liberty Mutual is quite competitive in their level of compensation. But, in larger metropolitan areas, Liberty Mutual struggles to even come close to the compensation offered by other growing companies in those areas. - Technology is lacking in some departments

Explore other reviews about Liberty Mutual Insurance

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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