Unrealistic workloads and expectations for Claim Specialists and Managers - Claims Liberty Mutual Insurance Employee Review

Depressing, high stress environment. Senior management changes very frequently. Each time essentially ineffective changes are implemented with no real input from the people doing the work. They pay lip service to employees opinions but don’t or can’t really pay attention to the key problem, incredibly huge work loads. The job is unmanageable for almost everyone. The turnover rate is massive, and everyone I know who quit, whether voluntary or fired, is much happier and feels valued working for a competitor.