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Liberty Mutual Insurance

Engaged employer

Mixed Review- Claims Support - Insurance Assistant Liberty Mutual Insurance Employee Review

3.0
21 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits, paid time off, work life balance, great pay, wonderful co-workers, work from home options. I really did love my job here. So many other perks that just made it so easy to come into work.

Cons

Very secretive. Try to deliver a negative message "positively." Always talked about outsourcing work so that we can get more work in. Outsourced so much work overseas that they closed numerous offices and never ever recieved any more work. The only way we were able to keep our jobs/positions we had was if we relocated to either Washington State or Texas. SAD that it's only a matter of time until so many other employees are left without jobs again. Very unfortunate!

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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