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Liberty Mutual Insurance

Engaged employer

Good Pay, Poor Management - Claim Representative Liberty Mutual Insurance Employee Review

2.0
18 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual has good pay and it also good incentives when they are applied by management. The vacation accural is decent.

Cons

Poor Management - There are supervisors supervising people & they don't even know how to do the job of their employees. Some supervisors micro manage to a point that employees feel as if they are in elementary school. Work/Life balance is talked about so much, but does not exsist. The company is too focused on final numbers & doesn't care what the eomplyees go through to try and reach those numbers.

Explore other reviews about Liberty Mutual Insurance

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company with good leadership.

Cons

Nothing really comes to mind, they try their best to support you in any way possible,

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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