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Liberty Mutual Insurance

Engaged employer

In the middle - Customer Service Representative Liberty Mutual Insurance Employee Review

3.0
22 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Benefits, bonuses, pay, paid training, & licensing

Cons

Late, schedule, product training is less than mediocre, tenure first, sales metric for csr role

Explore other reviews about Liberty Mutual Insurance

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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