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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Liberty Mutual has treated me well as I have met my goals - Customer Service Representative Liberty Mutual Insurance Employee Review

      4.0
      26 Jun 2011
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistant workload, decent compensation for the type of work, I like the people I work with, allowed

      Cons

      Hard to advance, must greatly exceed goals and obtain other licenses on your own to obtain a better position than CSR.

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      5.0
      4 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      1.0
      6 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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