Job security in a professional but outdated environment - Anonymous employee MHN Employee Review

The managers care about their staff

Not competitive pay for licensed clinicians

Gain a lot of knowledge speaking with patients about their benefits, referrals, authorization process, etc. You also learn a lot by handling calls from the provider themselves inquiring about benefits, claims, authorizations, etc.

It can be stressful at times. There’s no pause in between calls. They are back to back.