MHN Reviews

Updated 13 Jan 2021

To filter reviews, or .
2.6
35%
Recommend to a Friend
28%
Approve of CEO
MHN CEO       Juanell Hefner (no image)
Juanell Hefner
17 Ratings
Pros
Cons
  • "Unfortunately, upper management is not aware of her poor management and social skills(in 4 reviews)

  • "Not one person in management has ever been an MFLC, so that is telling in itself(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Toxic"

    1.0
    Former Employee - Data Services in San Rafael, CA

    I worked at MHN full-time

    Pros

    No pros. All management not organized

    Cons

    Toxic environment and no growth

  2. "Military Counselor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MFLC - Military and Family Life Counselor in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MHN full-time for more than a year

    Pros

    Great opportunity to serve others who serve us

    Cons

    Limited ability to practice skills as a counselor in the role

    Continue reading

  3. "mflc position with mhn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MFLC - Military and Family Life Counselor in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MHN full-time for more than 5 years

    Pros

    enjoyed the positions, enjoyed the people

    Cons

    separation from my family due to travel

  4. "Worst Management of All time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MFLC in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    Helping military soldiers and families, a union is now in place to help deal with poor management decisions.

    Cons

    No job security, management continues to decrease wages every few years, MFLC management literally does not care about their employees, its just about the bottom line. Their contract is about to get pulled due to their poor decisions, so any MFLC's still working for them might want to consider jumping ship before they are unemployed.

    Continue reading
  5. "Unfair assignment staffing and pay."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MFLC 
    Doesn't Recommend
    Disapproves of CEO

    I worked at MHN part-time for more than 8 years

    Pros

    travelon your own time is good

    Cons

    Terrible the way they treat people, no clue on the work we do, how they fill assignments depends on who you know.

    Continue reading
  6. Helpful (1)

    "MFLC program a JOKE"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MFLC in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 5 years

    Pros

    We get to help our military soldiers and families.

    Cons

    Putting up with terrible management. The entire management team is so out of touch with the counselors and they only care about money and the contract. They have decreased compensation every year of a contract change. They only care about filling positions and not if one is actually good at their job because they don't care. Not one person in management has ever been an MFLC, so that is telling in itself.

    Continue reading
  7. "Bad management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Services Clerk in San Rafael, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at MHN full-time for more than a year

    Pros

    None. Bad management. Only promote the person they like .

    Cons

    Bad management. Need better management.

  8. "Lack of trust and incentives"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in San Rafael, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    The salary is pretty decent and colleagues are smart and enjoyable to be around.

    Cons

    The work is repetitive and there is little opportunity for collaboration with management or for advancement. There is no financial incentive to perform since it is only tied to seniority and managers don't have the authority to give raises or bonuses beyond what your seniority allows. There is an inherent level of mistrust that is top down from the corporate HQ of Centene and the environment is very inflexible in terms of remote work, flexible hours or any type of progressive work environment seen in California. Exempt employees who are expected to bring a clinical skill set to the job were recently made non-exempt and forced to punch a time clock, which is very demoralizing.

    Continue reading
  9. Helpful (1)

    "Poor management."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    Health insurance cost is average.

    Cons

    Low pay, micromanaging, management expects you to work hard with low pay. Supervisor do their own personal work and talk with their family while at work.

    Continue reading
  10. "MFLC"

    3.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at MHN part-time

    Pros

    Potentially valuable resource for soldiers and families

    Cons

    Low morale. Company seems more interested in maintaining DOD contracts than caring for its counselors.

    Continue reading
Viewing 1 - 10 of 50 English Reviews
</>Embed

Work at MHN? Share Your Experiences

MHN logo
or