MHN Reviews | Glassdoor.co.uk

MHN Reviews

Updated 19 Feb 2020

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2.6
34%
Recommend to a Friend
23%
Approve of CEO
MHN CEO       Juanell Hefner (no image)
Juanell Hefner
15 Ratings
Pros
  • "(in 3 reviews)

  • "Great company to work for with great supervisors(in 3 reviews)

Cons
  • "Unfortunately, upper management is not aware of her poor management and social skills(in 4 reviews)

  • "Low pay, micromanaging, management expects you to work hard with(in 3 reviews)

More Pros and Cons
  1. "Worst Management of All time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MFLC in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    Helping military soldiers and families, a union is now in place to help deal with poor management decisions.

    Cons

    No job security, management continues to decrease wages every few years, MFLC management literally does not care about their employees, its just about the bottom line. Their contract is about to get pulled due to their poor decisions, so any MFLC's still working for them might want to consider jumping ship before they are unemployed.

    Continue reading
    MHN2020-02-19
  2. "Unfair assignment staffing and pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MFLC 
    Doesn't Recommend
    Disapproves of CEO

    I worked at MHN part-time for more than 8 years

    Pros

    travelon your own time is good

    Cons

    Terrible the way they treat people, no clue on the work we do, how they fill assignments depends on who you know.

    Continue reading
    MHN2019-12-21
  3. "MFLC program a JOKE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MFLC in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 5 years

    Pros

    We get to help our military soldiers and families.

    Cons

    Putting up with terrible management. The entire management team is so out of touch with the counselors and they only care about money and the contract. They have decreased compensation every year of a contract change. They only care about filling positions and not if one is actually good at their job because they don't care. Not one person in management has ever been an MFLC, so that is telling in itself.

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    MHN2019-12-20
  4. "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Services Clerk in San Rafael, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at MHN full-time for more than a year

    Pros

    None. Bad management. Only promote the person they like .

    Cons

    Bad management. Need better management.

    MHN2019-10-19
  5. "Lack of trust and incentives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in San Rafael, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    The salary is pretty decent and colleagues are smart and enjoyable to be around.

    Cons

    The work is repetitive and there is little opportunity for collaboration with management or for advancement. There is no financial incentive to perform since it is only tied to seniority and managers don't have the authority to give raises or bonuses beyond what your seniority allows. There is an inherent level of mistrust that is top down from the corporate HQ of Centene and the environment is very inflexible in terms of remote work, flexible hours or any type of progressive work environment seen in California. Exempt employees who are expected to bring a clinical skill set to the job were recently made non-exempt and forced to punch a time clock, which is very demoralizing.

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    MHN2019-04-07
  6. "Poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    Health insurance cost is average.

    Cons

    Low pay, micromanaging, management expects you to work hard with low pay. Supervisor do their own personal work and talk with their family while at work.

    Continue reading
    MHN2019-01-26
  7. "MFLC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at MHN part-time

    Pros

    Potentially valuable resource for soldiers and families

    Cons

    Low morale. Company seems more interested in maintaining DOD contracts than caring for its counselors.

    Continue reading
    MHN2018-08-07
  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BHCC 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MHN full-time for less than a year

    Pros

    steady work place situation currently

    Cons

    Communication and new job roles due to new implementation

    Continue reading
    MHN2018-02-09
  9. Helpful (2)

    "Not innovative, still working in the Stone Age, no work from home opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at MHN full-time for more than a year

    Pros

    Great pay and decent benefits, colleagues are okay. Salary is very competitive to other managed care companies. No other incentives for working here besides pay and benefits

    Cons

    They are way behind as far as changing, implementing new procedures, and being innovative to make their employees have a better work/life balance. Their systems are old and outdated. Company doesn’t invest in IT. They are using documentation systems from over 20yrs. ago and NO ABILITY FOR CLINICIANS TO WORK FROM HOME. They just got bought out by Centene, so who knows what changes are coming with that including layoffs. Their systems are inundated. If they had work from home opportunities their after hours department would be more competitive and more clinicians would be willing to work the hours. Only incentive to work there is pay and benefits. Policies and Procedures could be updated to reflect changing times/healthcare and invest in better programs/IT for employees to work efficiently.

    MHN2017-12-17
  10. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jack, MS
    Doesn't Recommend

    I worked at MHN full-time for more than a year

    Pros

    Good pay and benefits

    Cons

    Management sucks you only move up if your friends with manager and your there flunky

    Continue reading
    MHN2017-10-24
Found 47 reviews
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