MHN Reviews | Glassdoor.co.uk

MHN Reviews

Updated 19 Oct 2019

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2.8
39%
Recommend to a Friend
32%
Approve of CEO
MHN CEO Juanell Hefner (no image)
Juanell Hefner
12 Ratings
  1. "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Services Clerk in San Rafael, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at MHN full-time for more than a year

    Pros

    None. Bad management. Only promote the person they like .

    Cons

    Bad management. Need better management.

    MHN2019-10-19
  2. "Lack of trust and incentives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in San Rafael, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    The salary is pretty decent and colleagues are smart and enjoyable to be around.

    Cons

    The work is repetitive and there is little opportunity for collaboration with management or for advancement. There is no financial incentive to perform since it is only tied to seniority and managers don't have the authority to give raises or bonuses beyond what your seniority allows. There is an inherent level of mistrust that is top down from the corporate HQ of Centene and the environment is very inflexible in... terms of remote work, flexible hours or any type of progressive work environment seen in California. Exempt employees who are expected to bring a clinical skill set to the job were recently made non-exempt and forced to punch a time clock, which is very demoralizing.

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    Advice to Management

    There are many very smart, motivated employees with a high level of integrity that see that there is a lack of trust from management and little reason to work hard, as employees that take on extra projects are never rewarded. Trust the people you hired and go to bat for them with upper management - if you ask them to take on extra work, compensate them appropriately for hard work, not time served. Advocate for a... progressive work environment and flexibility - you will keep your best employees that way. There is a high level of employee dissatisfaction currently and management is fairly unaware. Most days, the "watercooler" discussion centers on complaining and finding other jobs.

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    MHN2019-04-07
  3. "Poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MHN full-time for more than 3 years

    Pros

    Health insurance cost is average.

    Cons

    Low pay, micromanaging, management expects you to work hard with low pay. Supervisor do their own personal work and talk with their family while at work.

    Advice to Management

    Appreciate your employees. Hire more people.

    MHN2019-01-26
  4. "MFLC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at MHN part-time

    Pros

    Potentially valuable resource for soldiers and families

    Cons

    Low morale. Company seems more interested in maintaining DOD contracts than caring for its counselors.

    Advice to Management

    Give a damn about your counselors but also - and mostly - about your servicing population.

    MHN2018-08-07
  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BHCC 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MHN full-time for less than a year

    Pros

    steady work place situation currently

    Cons

    Communication and new job roles due to new implementation

    Advice to Management

    none

    MHN2018-02-09
  6. Helpful (2)

    "Not innovative, still working in the Stone Age, no work from home opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at MHN full-time for more than a year

    Pros

    Great pay and decent benefits, colleagues are okay. Salary is very competitive to other managed care companies. No other incentives for working here besides pay and benefits

    Cons

    They are way behind as far as changing, implementing new procedures, and being innovative to make their employees have a better work/life balance. Their systems are old and outdated. Company doesn’t invest in IT. They are using documentation systems from over 20yrs. ago and NO ABILITY FOR CLINICIANS TO WORK FROM HOME. They just got bought out by Centene, so who knows what changes are coming with that including... layoffs. Their systems are inundated. If they had work from home opportunities their after hours department would be more competitive and more clinicians would be willing to work the hours. Only incentive to work there is pay and benefits. Policies and Procedures could be updated to reflect changing times/healthcare and invest in better programs/IT for employees to work efficiently.

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    MHN2017-12-17
  7. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jack, MS
    Doesn't Recommend

    I worked at MHN full-time for more than a year

    Pros

    Good pay and benefits

    Cons

    Management sucks you only move up if your friends with manager and your there flunky

    Advice to Management

    Stop hiring your friends for management position

    MHN2017-10-24
  8. Helpful (6)

    "Senior Contract Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contract Administrator in San Rafael, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at MHN full-time for more than a year

    Pros

    Learning a lot about the industry. Senior leadership at Envolve is strong.

    Cons

    Manager within the department needs better leadership skills. Shows favoritism between two employees within the department and her guidance on deliverables are very unclear. Her personality is off and on and you have to be cautious of how and when to approach her. Unfortunately, upper management is not aware of her poor management and social skills.

    Advice to Management

    Train your managers to be more socially intelligent

    MHN2017-05-26
  9. Helpful (1)

    "MHN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at MHN full-time for more than 8 years

    Pros

    Process improvement is encouraged and supported if you can get the IT resources allocated. Depts tend to work together.

    Cons

    IT is outsourced. Managers have no visibility or authority in IT workflow and prioritization.

    Advice to Management

    Lots of long term employees. Very knowledgeable. Culture is very important to them.

    MHN2017-05-20
  10. "MFLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MFLC 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at MHN full-time

    Pros

    Supporting the military community, flexability

    Cons

    dishonest company that misrepresents the job, provides little support

    Advice to Management

    take better care of your employees, hold Centene accountable

    MHN2017-04-22
Found 44 reviews
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