Great coworkers but lacks real security duties - Anonymous employee Macy's Employee Review

3.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers were great and the customers are fun to chat with

Cons

Not a real security job. You will just stand and greet

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Macy's Response
1mo
We appricate you sharing your experience of your time working with us. Thank you for your review.

Explore other reviews about Macy's

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, flexible scheduling, good time off

Cons

Limited time of during holidays, key days

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Macy's Response
2mo
We appreciate you sharing your feedback about your time as an At Your Service Associate! Thank you!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1d
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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