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Macy's Reviews
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    Macy's Reviews

    Updated 21 October 2017
    14,010 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Macy's CEO Jeff Gennette
    Jeff Gennette
    503 Ratings

    14,010 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "A fun seasonal job"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      The people I worked with were a delightful, lively bunch, and the company itself get's quite festive which is a fun environment to be in.

      Cons

      It gets a bit...hectic and disorganized the days before christmas, and there was a bit of disorganization at my location.

      Advice to Management

      Keep communication up all the way through.

    2. "Customer assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer in Enfield, England
      Current Employee - Customer in Enfield, England
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Macy's part-time (More than a year)

      Pros

      good time
      chilling
      easy
      good hours
      easy to do

      Cons

      bad pay
      not flexible
      not motivating
      no opportunities
      not demanding

      Advice to Management

      be flexible

    3. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Birmingham, England
      Former Employee - Sales Associate in Birmingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Really good pay and working culture

      Cons

      Long hours and can be routine work

      Advice to Management

      Listen more

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Good place to work"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Nice people, good environemtn and a very well defined goals and beautiful people very calm atmosphere

      Cons

      low wages but that isnt so bad for internships. it would have been nice to have a base of 16k but oh well nothing much we can complain about

    5. "Good work environment"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Macy's part-time

      Pros

      This is a great chance to develop retail and customer service skills.
      The staff is friendly, easygoing and easy to work with on a daily basis.

      Cons

      It can be tiresome doing the same tasks throughout the day. Also, you may come across difficult or rude customers which can be a further challenge.

      Advice to Management

      Consider ways to diversify the job role so that it is more fun and exciting for workers.

    6. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in London, England
      Former Employee - Customer Service Representative in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's full-time (More than a year)

      Pros

      I was part of a great team, all very nice and friendly. Management was very understanding and approachable. Made many new friends.

      Cons

      It was a customer service job, and sometimes the customers were a bit rude, but most of the time it was all nice and friendly people.

      Advice to Management

      Continue to listen to your employees to make this place a great place to work, start promoting from within the company.

    7. "Good environment"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      Good people to work with not store based so can't comment on that but. excellent staff discount 20% anyway

      Cons

      as with most companies management communications not always affective.

    8. "Lovely"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retailer in London, England
      Former Employee - Retailer in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Macy's part-time (More than 3 years)

      Pros

      Boss was friendly, pleasant to work at, pay was decent for hours worked, an overall pleasant experience, would work here again

      Cons

      Long hours, long way to travel, would be helpful if there were more stores in rural areas. Small nitpick, as I don't have a car.

      Advice to Management

      More stores in rural locations

    9. "Great part time summer job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Macy's part-time

      Pros

      Decent salary with decent commission

      Cons

      I don't believe the salary is good for a long term career

      Advice to Management

      Show more interest in the people working at the company

    10. "Summer Internship"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      - Great work-life balance. Typically in at 9:00 am then leave at 6:00 pm. Most people
       cleared out by 7 at the latest unless major project going on.

      - Detailed and comprehensive training program for division focus.
      - If you love retail and want to grow a career in the industry there is no other company you should start at except for Macy's. Brand name and solid EDP program for fresh graduates.

      - Pay is in line/ at the top of the retail industry analyst programs.(sign on bonus + $60k)

      Cons

      - Well.... if you're reading this in 2017 you know whats happening to the retail sector

      - Slow to make needed technological changes due to being a large and established company.

      - Divison of business could be eliminated and you're moved into a new role unexpectedly

      Advice to Management

      Act/move fast now then ask questions later. Slow turn around on important deicsions in the company could hinder future growth putting Macy's behind other large retail firms.

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