Pros
The customers are usually quite nice - Some of the workers are nice. Herald Square location is convenient.
Cons
The managers here are mostly bad - They're rude and demanding and it's basically impossible to ever find them (Hint: They're in the back playing games on their phones). I've never been criticized so much in my life - One minute you have to clock out exactly on time and then five minutes later you're being yelled at because they need help and you can't go home yet. Half the staff do basically nothing and get away with it and the other half are constantly harassed by managers to do more (While ignoring the employees hiding in the back room and playing with their phones). I have absolutely no idea where they find most of the managers from - They're honestly the most childish people I've ever worked with - I completely understand why the majority of the employees are so rude to every customer. It's honestly just been demoralizing to work here. A perfect example from today is returns - Most associates don't want to accept returns. And it's honestly amazing that for a multi-billion company we don't have any pens, scissors or staples - But we'll also get yelled it if we don't write something down for a customer (Without a pen) or staple a return and it's original receipt together (With not staples)I honestly can't wait to get through the next few days and be done with the constant harassment and bullying.
