Pros
Macy's is very supportive of local charities and equality and they also offer certain days for additional discounts on work clothing for their associates. The also reward outstanding work with the "magic card" initiative which results in money towards products.
Cons
As the face of retail continues to move toward online purchases and competition grows with the Big 4, Macy's cuts jobs to stay profitable and thus puts more pressure on those who remain on the floor...increasing expectations and decreasing support. Remote management for some positions marks a serious problem with understanding a location and it's particular challenges. Insufficient organized training wanes as outside employees are hired in and have not worked within the Macy's framework. In my opinion...lack of onsite accountability for such jobs is a recipe for disaster and low retention numbers.