Good Pay, Good People — But Culture Is Declining - Anonymous employee Mars Employee Review

3.0
5 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is made up of great colleagues who are supportive and collaborative. Compensation, benefits, and RSP contributions are competitive and generous

Cons

There are some challenges with management and leadership. Favoritism can be noticeable, and not all associates feel equally valued or recognized for their contributions. Career advancement opportunities are limited, particularly due to the small team size in Canada. Your experience can vary significantly depending on your manager — with the right leadership, it can be a supportive and positive environment, but with less effective management, it may feel micromanaged and demotivating. The company culture has shifted recently, and overall employee morale appears to be declining.

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3.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Company car (fuel card, insurance, etc) - Good benefits - Great brand exposure/understanding of CPG sales at the retail level - Annual sales meeting is fun, but exhausting - Simple job

Cons

- Micromanaged by leadership (EVERYTHING is tracked) - Extremely repetitive work (not much freedom in creating your schedule, same tasks over and over, etc.) - Dealing with retail management. If you don't have respectful store managers, good luck. A lot of your KPI's are out of your control and your experience relies on your store. - As DOZENS of other people have said, this is a merchandising job - not sales. You are responsible for placing product on the sales floor after consulting with the store (basically asking management who only views you as free manual labor). There is no commission/incentive for producing positive results. - SEASONS: this is the reason why you have this job if you're working with the Walmart channel. You have unrealistic expectations set from leadership to pack out hundreds of heavy cases of candy each holiday season after begging store management for space to place it. Most of the stores' back rooms are a complete mess and a lot of your product is inaccessible. Long days are expected with no additional pay. - Work/life balance: It is frowned upon to work the bare minimum of 40 hours/week. Your stores get backed up while you're on PTO. Overall: an okay role This isn't a bad job by any means, you just need to know what the role entails before taking this job. You need to relocate for any future opportunities within the company.

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Mars Response
5mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Please reach out to the independent, confidential team at ombudsman@effem.com, and we look forward to discussing this further.
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