Great company to work for - Anonymous employee Masergy Employee Review

5.0
4 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented and forward-thinking leadership Innovative and very focussed product-set, allowing us to specialise and be able to provide a superior customer experience Super friendly & helpful colleagues Family atmosphere Flexible working conditions, based on requirements of the role Slackers and hangers-on are not tolerated, ensuring that everyone pulls their weight and that there are few to no staff conflicts Not management heavy! Everyone pulls their weight and works closely together, from analysts and teleworkers on the ground right up to the managers, VPs and CEO Our CEO, VPs and SVPs always find time to make it over to the UK throughout the year to see us, whether it's for customer meetings, training, events or office parties Great office location in the City, close to transport and amenities

Cons

As with others' comments, the number of vacation days is the minimum in the UK, and I'm used to a lot more at previous companies However, the working conditions are good, and because we all work very hard and sometimes long hours to meet committed deadlines, taking a little time off in lieu is typically acceptable, as long as you get the work done!

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Masergy Response
8y
Thanks for your review! It's great to hear from our UK family. We will make sure to get your suggestion into the budget planning for next fiscal year. Cheers!

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5.0
24 Jan 2026
Recommend
CEO approval
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Pros

Friendly culture with passionate coworkers who are willing to help.

Cons

Limited workplace privacy: Open or shared work environments can make it challenging to maintain privacy during customer calls, especially when handling sensitive or complex discussions.

1.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros for working there.

Cons

Toxic and descriminatory place to work.

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