Does Masergy pay their employees well?

According to anonymously submitted Glassdoor reviews, Masergy employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Masergy. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Masergy?

63% of Masergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Masergy 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Masergy?

Network Security Analyst (19) , Global Account Manager (15) , NOC Analyst (9) , Software Engineer (9) , Sales (8) , Director (7) , Network Engineer (7) , Project Manager (7) , NOC Engineer (6) , Tier-2 NOC Engineer (6) , Analyst (5) , Senior Software Engineer (5) , Strategic Account Manager (5) , Account Executive (4) , Client Development Manager (4)

What are the pros of working at Masergy according to real employee reviews?

"Masergy has a great culture built to help creative and hard" ((in 43 reviews)); "I've met so many great people who have such an immense passion for what we do." ((in 41 reviews)); "Holidays/time off and benefits are good" ((in 40 reviews)); "Top Notch co workers, and management great!" ((in 25 reviews)); "Everyone is very friendly and laid back yet passionate about what they do." ((in 23 reviews))

What are the cons of working at Masergy according to real employee reviews?

"There are no training to improve our skill set." ((in 13 reviews)); "Low salary and no progress / Higher management does not care and involve." ((in 10 reviews)); "ending and heavy work load." ((in 6 reviews)); "Specific management teams do NOT support continuing education, instead opting to tell employees to give up on schooling so you can dedicate more than 40 hours to the job." ((in 3 reviews))

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Masergy

Masergy Reviews

3.6

63% would recommend to a friend

(476 total reviews)

Chris MacFarland

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Ethnic group

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Masergy has an employee rating of 3.6 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Masergy employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

476 reviews

1.0

18 Mar 2026

I Don't Recommend Them

Noc associate

Recommend

CEO approval

Business outlook

Pros

There are no pros for working there.

Cons

Toxic and descriminatory place to work.

5.0

24 Jan 2026

nice place

Technical project manager

Recommend

CEO approval

Business outlook

Pros

Friendly culture with passionate coworkers who are willing to help.

Cons

Limited workplace privacy: Open or shared work environments can make it challenging to maintain privacy during customer calls, especially when handling sensitive or complex discussions.

3.0

2 Oct 2025

Work culture

Service assurance technician

Recommend

CEO approval

Business outlook

Pros

The company culture is great

Cons

The management is not si great

Viewing 1 - 3 of 476 Reviews

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