Does Masergy pay their employees well?

According to anonymously submitted Glassdoor reviews, Masergy employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Masergy. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Masergy?

63% of Masergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Masergy 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Masergy?

Network Security Analyst (19) , Global Account Manager (15) , NOC Analyst (9) , Software Engineer (9) , Sales (8) , Director (7) , Network Engineer (7) , Project Manager (7) , NOC Engineer (6) , Tier-2 NOC Engineer (6) , Analyst (5) , Senior Software Engineer (5) , Strategic Account Manager (5) , Account Executive (4) , Client Development Manager (4)

What are the pros of working at Masergy according to real employee reviews?

"Masergy has a great culture built to help creative and hard" ((in 46 reviews)); "I've met so many great people who have such an immense passion for what we do." ((in 45 reviews)); "Holidays/time off and benefits are good" ((in 38 reviews)); "Top Notch co workers, and management great!" ((in 26 reviews)); "Everyone is very friendly and laid back yet passionate about what they do." ((in 24 reviews))

What are the cons of working at Masergy according to real employee reviews?

"There are no training to improve our skill set." ((in 16 reviews)); "The manager is a micro" ((in 6 reviews)); "Extremely long hours, little appreciation." ((in 3 reviews))

Masergy Reviews

3.6

63% would recommend to a friend

(476 total reviews)

Chris MacFarland

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (476 reviews)

Ratings by demographic groups

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Masergy has an employee rating of 3.6 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Masergy employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

476 reviews

5.0

14 Jun 2019

Feels like a start up, with experience and resources of a large corporation

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Trusted to get on with your job without micro-management - Huge sense of company culture - helped by being in an open plan office, flat hierarchy and monthly team drinks (plus the odd extras here and there!) - Official training given but there are so many tech professionals prepared to give extra training at any time

Cons

- Can be difficult timing-wise working with the US office

Masergy Response

7y

Thanks for your review. Hold on, lots of great things are happening!

1.0

15 Dec 2024

I would avoid this NOC Toxic Environment!

Tier-2 noc engineer

Recommend

CEO approval

Business outlook

Pros

Free subscription TV, good salary

Cons

I would not call it a NOC, it does not function as one, more of a call centre/sweat shop. My training was inadequate, there was no support for me as a new starter or help to get up to speed. The company failed me and tried to blame me for their failure in me. In my opinion avoid this place with a very long barge pole.

1.0

21 Nov 2022

Good salary poor work environment

Senior network analyst

Recommend

CEO approval

Business outlook

Pros

Good salary not much more to add.

Cons

Poor work environment poor hoilday entitlement only 20 days a year.

Viewing 1 - 3 of 476 Reviews

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Masergy

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Feels like a start up, with experience and resources of a large corporation

I would avoid this NOC Toxic Environment!

Good salary poor work environment

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