Moving to a customer (vs product and distributor) focus - Vice President Product Management MassMutual Employee Review

4.0
13 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Owner by customers with high financial strength and private ownership of OppenheimerFunds. Growing faster than peers. Engage in some charitable giving.

Cons

Headquartered in western MA with a culture of bureaucracy and low autonomy of decision. Silo mentality and although offer protection, savings, investing and retirement solutions - customer experience is terrible with zero holistic view in a self service portal.

Explore other reviews about MassMutual

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

2
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