MassMutual Reviews

3.5

55% would recommend to a friend

(2,381 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
27 May 2022

Lots of red tape, cumbersome processes

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

people are generally nice, friendly

Cons

very difficult to get things done/change anything, lots of red tape, processes, meetings and conference calls with way too many people involved

1.0
29 Jul 2024

Awful Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work/life balance is not bad

Cons

The culture is terrible—very hierarchical, making it difficult to get anything done. There's a lot of passing the buck, and bullying and harassment from senior managers is tolerated. Some people are clearly untouchable.

4.0
25 Apr 2019

Great Benefits

Recommend
CEO approval
Business outlook

Pros

The pay, health, dental, etc is very good.

Cons

Call center is very controlling...adherence/metrics. It is very difficult to get out of the call center.

Viewing 1 - 3 of 2,381 Reviews

Glassdoor has 2,827 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.