Great work environment with great people who care about their jobs. Salary is average for the industry but the benefits are above average.
Cons
At the present time, 2016, the company is struggling and is undergoing a reorganization. Many jobs have been cut and hiring freeze is in place. The company will emerge from this sooner or later, but for the present time, I would look elsewhere.
MetLife Response
9y
MetLife is going through some transformational change. Change is rarely easy and so we are especially glad you took the time to write this review and appreciate your observations. We take feedback very seriously and will evaluate your input to find areas to improve on as a company. Thank you again for sharing your thoughts with us.
Good support for new people
managers were very helpful and always available
Cons
Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it
Expect you to put exceptions to your time after your shift ends on your own time
Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down.
Unrealistic call times
Systems are horrible and crashing all the time
expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer