Fresh new building doesn't change stale culture. - Anonymous employee MetLife Employee Review

3.0
20 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a reliable place to work and they don't play games with your money. They're trying to change the culture, and the success of that hinges on the direct leadership you end up working for.

Cons

The IT teams lives and dies by the budget the business has to spend: if you don't have a budgeted project to pay for your time, you and your manager have to find busy work and cook the books to make it look like you're fully funded. It's probably better after the Brighthouse split, since that put a lot of budgets on hold. In the new NC hub, they put XBox rooms on every floor, but managers frown upon using them. This probably sounds petty, but to have a highly visible, fun room with a game console right by the elevators ends up highlighting that nobody's comfortable playing games there.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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