Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetLife

      Engaged employer

      MetLife reviews

      Don’t live up to there own hype - Customer Care Agent MetLife Employee Review

      2.0
      26 Jun 2025
      Customer care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not much to say the co-workers were great

      Cons

      Refuses to accommodate people with disabilities. Was told myself they wouldn’t accommodate my ADA as they didn’t want to set a “Precedent” for anyone else that may suffer from the same disability. The compensation package needs to be more pay especially for people forced to commute.

      Explore other reviews about MetLife

      5.0
      27 May 2026
      Telesales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Muy buen ambiente Beneficios Salario competitivo Premios como convenciones

      Cons

      No recuerdo porque fue hace mucho

      1.0
      9 Jun 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

      See reviews by: Helpful|Rating|Date|All
      Related searches: MetLife jobs | MetLife salaries | MetLife benefits | MetLife interviews | MetLife conversations
      MetLife reviewsMetLife Customer Care Agent reviewsMetLife review