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      Mimecast

      Engaged employer

      Mimecast reviews

      Good people, weird direction - Customer Success Manager (CSM) Mimecast Employee Review

      4.0
      9 Apr 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers and managers are mostly great Helpful team Cool product Good PTO Decent work life balance

      Cons

      Senior leadership is a bit messy, no clear direction on business strategy Not a lot of good communication from the top down Will make decisions out of the blue that affect you with little to no explanation Not a lot of growth opp, see a lot of folks stay lower level who work super hard not get rewarded or promoted often

      Explore other reviews about Mimecast

      5.0
      6 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

      Cons

      Frequent changed and pivoting but senior leadership listens to employees which is good.

      1.0
      19 Apr 2026
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      None - Mimecast leadership seems intent of stripping away all pros it once had

      Cons

      Treats AI like a people-replacement, not a tool Chaotic yearly layoffs Whole scale company direction changes every 6 months ELT revolving door, likely leading to the above points Constantly buying new technology - no longer an innovator or leader in the cybersecurity space

      6
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