21 Apr 2026
Monzo Bank Response
2moHi there,
Thank you for taking the time to share such a detailed and honest reflection of your time with us. It’s great to hear that you enjoyed the office perks, our remote-first culture, and that you’re still in touch with the talented people you met here.
However, it’s clearly disappointing to hear that your experience with our culture and management didn't live up to those highlights. We strive to balance our "move fast" mentality with genuine psychological safety, and your feedback suggests we didn't get that balance right for you. The concerns you’ve raised about progression, team dynamics, and management style are serious, and we’d really like to understand them better so we can keep improving.
If you’re open to it, we’d value the chance to chat more about your experience. Please feel free to reach out to us at hiring@monzo.com so we can listen and learn from your perspective.
Wishing you all the best in your next chapter.