"Stressful" - Claims Representative Nationwide Employee Review

If you work in the claims area, there is no work/ life balance. They pile loads of claims on each rep. More claims than is humanly possible to handle properly and timely. I worked with a lot of very hard-working and talented coworkers who left feeling burned out and used. Communication concerning changes in claims was sketchy and unclear. The Allied-Nationwide merger created a lot of confusion. Sometimes it was like working for two different companies when it came to working claims and servicing customers from Allied.