Pros
flexible work schedule - I have a good manager - good co-workers - pretty good health coverage, medical , dental, vision.
Cons
You can never get away from this job! They give you a cell phone and laptop and at first that is pretty cool, but after a while it is awful. You can't even really get away from this job on vacation... I had to leave the country where my cell phone didn't work to be able to be free. Nationwide will tell you one day that they expect you to be there for your family and the next day tell you that you are expected to take your phone calls and new claim assignments at any time of any day. I am constantly stressed out from this job and it affects every aspect of my life, and it is only getting worse. I am about to the point thay I will accept just about any job to get away from it.