4.0
11 Feb 2010
Current employee
Des Moines, IA
Recommend
CEO approval
Business outlook
Pros
Nationwide has offices in downtown Des Moines that offer parking, an on-site fitness center, cafeteria and access to local businesses. The Commercial Services Department has people that are good to work with and the environment is much more positive than many other call centers.
Cons
Nationwide has been great to work for but some times in the CSC there is inconsitency in a lot of things and how guidelines and policies are enforced also like most call centers the day is very sceheduled down to when to take breaks. Also at times it can be difficult to get time off.