Good - Customer Service Representative Nespresso Employee Review

4.0
3 Oct 2024
Recommend
CEO approval
Business outlook

Pros

good work life balance, fun job

Cons

It was a mostly positive experience

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback with us. We greatly appreciate your positive remarks about the work-life balance and the enjoyable nature of the job. It's always rewarding to know that our efforts in creating a positive work environment are being recognized. We genuinely appreciate your willingness to provide feedback and help us enhance the overall employee experience. We value your contribution and will use it to сontinue driving positive change within our organization. We wish you much success with your new endeavors. Thank you.

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5.0
27 May 2026
Recommend
CEO approval
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Pros

Great Amazing Awesome This is stupid

Cons

Bad I hate that I have to types something. Out just show me what I want to see

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Coffee credit Quarterly bonus Company Christmas party

Cons

AI Scheduling, 25 year old computer system

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Nespresso Response
2d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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