20 Mar 2025
Nespresso Response
1yHello,
Thank you for sharing your feedback with us. We are glad to know, that you recognize our aspiration in cultivating a comfortable working environment. It is also a pleasure that you valued personal interactions with customers, as we greatly cherish the efforts of our employees in providing quality service.
Regarding the drawbacks you outlined, it's upsetting that your experience was not entirely positive. At Nespresso, we focus a great deal on our talent management. We always support our people in their career aspirations and provide everyone with various learning and training opportunities.
We will forward your review with the responsible team, but you are always welcome to share more details with your local HR team so that we can look even further into your comments and improve.
We wish you all the best.
Thank you.