Nespresso Coffee Advisor reviews

3.2

14% would recommend to a friend

(16 total reviews)
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Alfonso Gonzalez Loeschen

Not enough data to show CEO approval

15% positive business outlook

Coffee Advisor employees have rated Nespresso with 3.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Coffee Advisor professionals have a good working experience there. Nespresso is rated in line with the average (within 1 standard deviation) by Coffee Advisor professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

16 reviews
3.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- free coffee machines - free coffee every month - great team to work with

Cons

- sales commissions are based on registration process which is tedious and most customers do not feel comfortable giving details

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Nespresso Response
2mo
Hello colleague, We are grateful for your review and are pleased to know that you enjoy working with your team and the various perks we provide our employees. Our people are our main priority, and we want everyone to feel welcome and cared for. Regarding the drawbacks you brought to our attention, we greatly appreciate the efforts of our employees to provide quality customer service. At Nespresso, we are continuously working to review and refine our internal procedures to provide everyone with clear guidance and support. Your insights are much appreciated, and they will be shared with the responsible team. You are also always welcome to add more details with us so that we can look even further into your comments. Wish you well in your career with us. Thank you.
4.0
10 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Lots of training Great staff discounts Awesome team

Cons

Sometimes long shifts if doing late night shifts

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Nespresso Response
10mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you valued our benefits we provide our teams with. We also offer various training and learning opportunities to help our employees grow, collaborate, and achieve what they aspire in their careers, and it is a pleasure to read that you were satisfied with this. Concerning points for improvements you mentioned, we understand the importance of implementation of a comfortable schedule. At Nespresso, we are committed to continuously evaluating and enhancing our policies to promote a healthy work-life balance. In addition to this, we appreciate the dedication and efforts of our people in providing quality service, and one of our priorities is to make sure that everyone feels valued. Your insight is important to us, and it will be shared with the responsible team, as we are committed to ensure a better experience for all our employees. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you best of luck in your new endeavors. Thank you.
3.0
20 Mar 2025

Handy gig for solo work

Recommend
CEO approval
Business outlook

Pros

Being your own boss Having one to one time with customers

Cons

Depends on what store youre placed

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Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. We are glad to know, that you recognize our aspiration in cultivating a comfortable working environment. It is also a pleasure that you valued personal interactions with customers, as we greatly cherish the efforts of our employees in providing quality service. Regarding the drawbacks you outlined, it's upsetting that your experience was not entirely positive. At Nespresso, we focus a great deal on our talent management. We always support our people in their career aspirations and provide everyone with various learning and training opportunities. We will forward your review with the responsible team, but you are always welcome to share more details with your local HR team so that we can look even further into your comments and improve. We wish you all the best. Thank you.
Viewing 1 - 3 of 16 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.