Toxic leadership, broken culture – proceed with caution - Senior Recruiter New Relic Employee Review

1.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

NONE that I can think of.

Cons

I joined the company with high hopes, drawn in by the promise of a strong culture, innovative work, and growth opportunities. Unfortunately, the reality turned out to be very different. Over the past year, I found myself in one of the most emotionally draining environments of my professional career. The workplace culture lacked psychological safety. Feedback and communication were wildly inconsistent—what was applauded one day could lead to public embarrassment the next. This instability created an atmosphere of anxiety and mistrust. Over time, it became clear that this wasn't just a one-off issue, but part of a broader pattern of dysfunction. There was also a pervasive culture of gossip and manipulation. Team dynamics suffered as off-the-record conversations and misrepresentations became common, leading to a breakdown in trust and collaboration. The emotional toll this took on me and others was significant. In my time here, I witnessed talented individuals lose their confidence, disengage, and ultimately leave. Attempts to raise serious concerns through the appropriate internal channels were met with minimal response—just a single, cursory follow-up before the issue was seemingly forgotten. This lack of accountability and transparent action suggested to me that the organization was not equipped—or willing—to address systemic problems. It’s important for future employees to understand that while the company outwardly promotes a people-first culture, your experience can vary dramatically depending on the team you're on. What’s promised in values and mission statements doesn’t always reflect daily realities. I ultimately made the difficult decision to leave to protect my mental health and well-being. It’s the first time in my nearly decade-long career that I’ve had to resign for those reasons.

avatar
New Relic Response
1y
Thank you for your candid and constructive feedback and regret to hear that your experience wasn't ideal. The details you've provided are helpful. We value your perspective, even as a former employee, and want to assure you that we take this seriously and acknowledge your concerns. We are constantly striving to enhance the employee experience and will be discussing this feedback internally. We appreciate you taking the time to share your experience and your honesty.

Explore other reviews about New Relic

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

avatar
New Relic Response
3mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
1.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good PTO policy Most coworkers are nice

Cons

Executive leadership needs an overhaul. CMO is toxic and has caused many long standing people to leave the company. She only hires people that will say yes to her. Most people in leadership are too afraid to push back in fear of getting fired like previous peers. Does not treat people well in general.

See reviews by: Helpful|Rating|Date|All